CAENspa India is here to help and support you with our local expert and providing a direct contact with CAEN specialists.
To contact CAEN specialists for requests on the software, hardware, and board return and repair, it is necessary a MyCAEN+ account on www.caen.it.
All the instructions for use the Support platform are in the document “Safety, storage and setup information, product support service and repair” of which a paper copy of the document is delivered with CAEN boards. The document is downloadable for free in PDF digital format at here.
For any technical question about CAEN ELS products or if you are returning a product please follow the procedure at this link.